AI Inbox for
Property Managers

Maple reads, replies to, and resolves every tenant email, text, and call. One inbox, working 24/7.

Maple dashboard

Trusted by teams managing 10,000+ doors

Ray White
Award Group Real Estate
McGrath
Rhodes Realty
Raine & Horne
The Gallery
DiJones
Laing+Simmons
SBP
Ray White
Award Group Real Estate
McGrath
Rhodes Realty
Raine & Horne
The Gallery
DiJones
Laing+Simmons
SBP
How it works

Maple can take it from here.

AC
Ava ChenSMS· 12 Brunswick St, Surry Hills· 6:47 PM
Hey, the dishwasher won't turn on at all. It was fine yesterday. Can someone come take a look?
Maple AI· replied in 30s
Hi Ava, sorry about that. Good news though, that Bosch was installed in October 2024, so it's still under manufacturer warranty. No cost to you or the owner, I just need to book it through Bosch directly. They've got tomorrow 10 to 12 or Thursday after 2. Which suits you better? I'll lock it in and text you the technician's details once it's confirmed.
Maple took care of it
Status: Warranty Claim
Priority: Routine
Sentiment: Calm
Action: Bosch Service Booked
Owner Cost: $0
Docs: Appliance_Register
Bosch_Warranty_Oct24
Features

An inbox that works like a human.

Maple has her own number and email address. Tenants call, text, or email the way they always have, and every message lands in one inbox she works for you.

AS
Alex S.Maintenance request
PS
Priya S.Key replacement
MT
Marcus T.Lease query
NR
Nia R.Parcel pickup
AS
Alex S.Maintenance request
PS
Priya S.Key replacement
MT
Marcus T.Lease query
NR
Nia R.Parcel pickup
Work order captured
Reply sent
Call answered
Vendor dispatched
Updated
Work order captured
Reply sent
Call answered
Vendor dispatched
Updated
EW
Emma W.Confirm viewing
JM
Jordan M.Rent question
AC
Ava C.Noise complaint
RB
Ravi B.Renewal interest
EW
Emma W.Confirm viewing
JM
Jordan M.Rent question
AC
Ava C.Noise complaint
RB
Ravi B.Renewal interest
Tour booked
Invoice updated
Message replied
Request resolved
Logged
Tour booked
Invoice updated
Message replied
Request resolved
Logged
LP
Leslie P.Parking issue
MC
Marcus C.Application status
SR
Sam R.Move-out date
TK
Tomo K.Bond release
LP
Leslie P.Parking issue
MC
Marcus C.Application status
SR
Sam R.Move-out date
TK
Tomo K.Bond release
Ticket closed
Reply sent
Calendar updated
Vendor booked
Escalated
Ticket closed
Reply sent
Calendar updated
Vendor booked
Escalated
Maple AI

From hello to done.

One inbox for every channel. Maple takes each request from the first message to the closed ticket.

Maple · reviewing
AS
Alex S.
Maintenance · leaky tap
Confidence94%
Resolved by Maple
LP
Leslie P.
Unit 9 · legal concern
Confidence38%
Handing off toSKSam
EW
Emma W.
Tour booking · 312 Market
Confidence91%
Resolved by Maple

Pauses for a human.

When Maple encounters uncertainty, she flags the issue and waits for human guidance.

Speaks your residents’ language

Over 30 languages, in writing or on a call, in a tone that matches your brand voice.

Never off the clock

Nights, weekends, public holidays. Maple replies within seconds, every time.

Every answer, from the source

She pulls from the actual lease, your bylaws, and local tenancy law. Never a guess.

Every word, on the record

Every email, text, and call logged, transcribed, and searchable, so you can audit any interaction in seconds.

Integrations

Plugs into your existing stack.

Maple works alongside the tools your team already uses. No migration, no new dashboard to learn.

Gmail
Outlook
Domain
Google Calendar
realestate.com.au
Jitender, Barfoot & Thompson
barfoot.co.nz →
Testimonial
“Maple handles every call, text and email. I forget it's not a person.”